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Broken Glock What I like :)

#1 User is offline   Bill Nesbitt 

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Post icon  Posted 02 November 2009 - 05:25 PM

At Double Up in Ohio, the slide cracked down through the ejection port on the Glock 17 my wife has been shooting for about 7 years. The gun probably has at least 50,000 rounds through it.

I called Glock hoping to get a couple of bucks off on a new slide. They said to send in the whole gun. Today the FedEx truck dropped off the repaired gun. They replaced everything except the barrel and frame. :cheers: :cheers: :cheers:

No charge. :cheers:

Of course, the trigger and sights need a little work before it is race ready. :roflol:

I guess we'll just keep on shooting Glocks. :wub: ;)
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#2 User is offline   Caspian_45 

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Posted 02 November 2009 - 05:31 PM

Great service with Glock.

I'm still trying to break my first one.=)
Tony

#3 User is offline   Ed Deegan 

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Posted 02 November 2009 - 05:53 PM

Agree. Snapped a frame rail, less than 3 weeks later including shipping had new one in my hands.

#4 User is offline   Greg Bell 

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Posted 02 November 2009 - 06:20 PM

They've treated me well, even picked up the shipping once.
Greg Bell
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#5 User is offline   SiG Lady 

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Posted 02 November 2009 - 06:29 PM

Good Lord, they're acting Dillon-like! :surprise: That's interesting.
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#6 User is offline   Jman 

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Posted 02 November 2009 - 06:30 PM

Sucks that an old reliable blaster gave up the ghost. Great to hear Glock stepped up to fix things.



Jim
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#7 User is offline   calishootr 

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Posted 03 November 2009 - 07:43 PM

yrs ago when i took the Glock armorers course, we got to purchase a Glock, so I did, was still scoffing to the instructor at the fact of the then new 'plastic' gun, he wagered me that if i broke mine, we wouldfix it, AND buy me a new one, not one to pass that up, i set outto do it, and burned nearly 4K rounds theu it in one sitting, only stopping long enuff to load mags...well it didnt break, hell, i couldnt get it to jam...we had one ina rental case at the indoor shooting range that went 60K in 6 months with it only breaking a trigger return spring, which was fixed in short order

over the yrs Glock has impressed me with their customer service

#8 User is offline   Lawdawg112 

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Posted 04 November 2009 - 09:30 AM

just had a left rear frame rail brake off my G22, sent it in with a nice letter and they sent it back in about a month with a new frame, trigger group, recoil spring and guide. I don't know of any other gun company that does as much for it's customers as glock and g.s.s.f. does.
:cheers:
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#9 User is offline   21 shooter 

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Posted 04 November 2009 - 07:15 PM

As someone has already mentioned, Glock is "Dillon-like" in the way they treat their customers. Good folks to deal with.

This post has been edited by 21 shooter: 04 November 2009 - 07:17 PM

#10 User is offline   dirty whiteboy 

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Posted 04 November 2009 - 07:49 PM

That's where my 17 cracked also. glock took care of it the same way.
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