No, I'm not sponsored by him (but I did stay at a Holiday Inn Express last night). My reason for this story is that I think extraodinary customer service should be recognized, as it is so often lacking these days. So Bob, many thanks, my hat's off to you. You've got a customer for life.
North Mountain Moonclip Holder Great service
#1
Posted 07 October 2009 - 12:10 AM
No, I'm not sponsored by him (but I did stay at a Holiday Inn Express last night). My reason for this story is that I think extraodinary customer service should be recognized, as it is so often lacking these days. So Bob, many thanks, my hat's off to you. You've got a customer for life.
#3
Posted 07 October 2009 - 05:06 AM
I emailed him recently that I had heard he was building a modified version for those of us with "waistline issues". He said that he had not actually built one yet and would let me know when they were ready. About two weeks later I get an email from him to send him my address. So I called him to pay for the 4-post he was sending me. He refused payment! Told me to try the new model for a couple of matches and if I liked it to pay the invoice.
Now, I am not a "name" shooter and Bob did not know me from Adam. But he was willing to extend me that kind of courtesy just because I was a fellow shooter. Not many people do business on a man's word like that anymore.
#5
Posted 07 October 2009 - 05:31 AM
This post has been edited by CDPMatt: 07 October 2009 - 05:32 AM
www.casarange.com
#6
Posted 07 October 2009 - 05:46 AM
And that's a story for Corkys on Germantown Road in Memphis on Oct. 30 at 7pm.
Bob I'm counting on you to hold the table til the rest of us get there!
This post has been edited by pskys2: 07 October 2009 - 05:47 AM
safely in a pretty and well preserved body, but rather to skid in
broadside, thoroughly used up, totally worn out, and loudly
proclaiming... Wow! What a ride!'"
#7
Posted 07 October 2009 - 06:10 AM
JFlowers, on Oct 7 2009, 06:06 AM, said:
I emailed him recently that I had heard he was building a modified version for those of us with "waistline issues". He said that he had not actually built one yet and would let me know when they were ready. About two weeks later I get an email from him to send him my address. So I called him to pay for the 4-post he was sending me. He refused payment! Told me to try the new model for a couple of matches and if I liked it to pay the invoice.
Now, I am not a "name" shooter and Bob did not know me from Adam. But he was willing to extend me that kind of courtesy just because I was a fellow shooter. Not many people do business on a man's word like that anymore.
So do you have a picture for us fellow dunlap's disease sufferers?
Jerry
Youth and Skill Are No Match for Old Age and Treachery
#9
Posted 07 October 2009 - 07:23 AM
#11
Posted 07 October 2009 - 09:03 AM
#12
Posted 07 October 2009 - 10:46 AM
www.casarange.com
#14
Posted 07 October 2009 - 12:01 PM
I'm not going to say it was responsible for my win; there was skill involved.
I would say 70% North Mountain and 55% Coors Light and -25% my shooting.
I love IDPA!
#15
Posted 07 October 2009 - 09:05 PM
#16
Posted 07 October 2009 - 10:17 PM
D.H. Busching
"If you starve to death, its your own dam fault!" My mom.
Jon Galde A55156
#17
Posted 08 October 2009 - 08:36 PM
Carmoney, on Oct 7 2009, 10:05 PM, said:
That was close. Good thing I hit the strip club the next night to make up for it.
I love IDPA!
#19
Posted 09 October 2009 - 03:35 PM
Hey Bob. No more improvements for a bit.
-14 (-9/11)
ICORE MI2072
NRA member
USPSA Chief Range Officer
US Army 70-72
Patriot Guard rider
#20
Posted 09 October 2009 - 03:48 PM
The last time we did that, someone groped me. Thank you, whoever it was.
#23
Posted 02 November 2009 - 08:16 AM
#25
Posted 02 November 2009 - 06:34 PM
Houngan, on Nov 2 2009, 12:23 PM, said:
H.
That was me with the broken holder and yes, Bob is a great guy!

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