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North Mountain Moonclip Holder Great service

#1 User is offline   glockwerkes 

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Posted 07 October 2009 - 12:10 AM

I wanted to share my recent experience at the Nationals. I've been using the four post holder for about two years, and never had a problem. On the last day of the Nationals, one of the kydex "ears" fractured. It didn't snap off, but would only hold one moon before bending over. As I was halfway thru the last day of competition, I slapped some duct tape on it and continued on. I ran into Mr. Perdue later in the day and mentioned it to him. Not a complaint so much as a "Hey, this happened, wanted you to know about it". He said to look him up later at the hotel, which I did. I had one of the earlier models, but it didn't matter to Bob. He promptly took off my posts, screwed them into a brand new kydex holder, and handed it back to me. When I asked how much, he replied "no charge". He said he always carries spares to major matches, for just such an emergency.

No, I'm not sponsored by him (but I did stay at a Holiday Inn Express last night). My reason for this story is that I think extraodinary customer service should be recognized, as it is so often lacking these days. So Bob, many thanks, my hat's off to you. You've got a customer for life.

:cheers:

#2 User is offline   chemepharmd 

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Posted 07 October 2009 - 03:45 AM

That's great service! I also use the 4-post and love it. It's nice to deal with good people who support the sport and this forum also.
Gregg Wheat
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#3 User is offline   JFlowers 

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Posted 07 October 2009 - 05:06 AM

Bob is definitely a class act.

I emailed him recently that I had heard he was building a modified version for those of us with "waistline issues". He said that he had not actually built one yet and would let me know when they were ready. About two weeks later I get an email from him to send him my address. So I called him to pay for the 4-post he was sending me. He refused payment! Told me to try the new model for a couple of matches and if I liked it to pay the invoice.

Now, I am not a "name" shooter and Bob did not know me from Adam. But he was willing to extend me that kind of courtesy just because I was a fellow shooter. Not many people do business on a man's word like that anymore.
"... real practical pistol is not played for trophies, it is played in the shadows, in dark alleys, in back rooms for hard cash and cheap ugly holsters ..." from Raceguns of Fury, coming to a theater near you!

#4 User is offline   ChrisC 

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Posted 07 October 2009 - 05:08 AM

I have found that most of the folks that handle revo gear are great to deal with. Also revo shooters are the most friendly.

I also run a north mountain 4 post. Its nice to know how well he stands behind his product

#5 User is offline   CDPMatt 

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Posted 07 October 2009 - 05:31 AM

Been looking at getting a NM holder now for a while and have decided to go this direction because of threads like this and seeing Hop's at AR section. My only question is.... 4post or the new 5 post I saw on Shooters Connection?

This post has been edited by CDPMatt: 07 October 2009 - 05:32 AM

Matt McArthur

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#6 User is offline   pskys2 

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Posted 07 October 2009 - 05:46 AM

Bob's one heck of a man, a stand up guy and the go to character if you need a table at a resturaunt real quick!

And that's a story for Corkys on Germantown Road in Memphis on Oct. 30 at 7pm.

Bob I'm counting on you to hold the table til the rest of us get there!

This post has been edited by pskys2: 07 October 2009 - 05:47 AM

"Life is not a journey to the grave with the intention of arriving
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proclaiming... Wow! What a ride!'"

#7 User is offline   COF 

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Posted 07 October 2009 - 06:10 AM

View PostJFlowers, on Oct 7 2009, 06:06 AM, said:

Bob is definitely a class act.

I emailed him recently that I had heard he was building a modified version for those of us with "waistline issues". He said that he had not actually built one yet and would let me know when they were ready. About two weeks later I get an email from him to send him my address. So I called him to pay for the 4-post he was sending me. He refused payment! Told me to try the new model for a couple of matches and if I liked it to pay the invoice.

Now, I am not a "name" shooter and Bob did not know me from Adam. But he was willing to extend me that kind of courtesy just because I was a fellow shooter. Not many people do business on a man's word like that anymore.



So do you have a picture for us fellow dunlap's disease sufferers?

Jerry
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Youth and Skill Are No Match for Old Age and Treachery

#8 User is offline   ChrisC 

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Posted 07 October 2009 - 07:21 AM

i have issues with post three and four but im working on mine... when i first got it i had problems seeing all four post... :)

kettlebells and walking works wonders.. just hope i can keep it up after it gets cold

#9 User is offline   JFlowers 

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Posted 07 October 2009 - 07:23 AM

I will try to get a picture this afternoon. But basically he added a set of spacers to offset the holder from the belt.
"... real practical pistol is not played for trophies, it is played in the shadows, in dark alleys, in back rooms for hard cash and cheap ugly holsters ..." from Raceguns of Fury, coming to a theater near you!

#10 User is offline   J.Bagakis 

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Posted 07 October 2009 - 07:49 AM

Bob is a great guy and makes a great product!

Good job Bob!

Take care!

John

#11 User is offline   Carmoney 

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Posted 07 October 2009 - 09:03 AM

Bob Perdue is the "Mad Genius of Revolver Division." :D
Mike Carmoney
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For high-quality competition revolver action work, click here: Carmonize!

#12 User is offline   CDPMatt 

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Posted 07 October 2009 - 10:46 AM

From shooters connection:

http://shootersconne...nded-P1367.aspx
Matt McArthur

www.casarange.com

#13 User is offline   granderojo 

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Posted 07 October 2009 - 11:09 AM

His products can be ordered directly from him. The site is : www.twotandogs.com Great to do business with.

#14 User is offline   cliffwalsh 

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Posted 07 October 2009 - 12:01 PM

Don't forget, the North Mountain Moonclip Holder is endorsed by the USPSA Chump.....

I'm not going to say it was responsible for my win; there was skill involved.

I would say 70% North Mountain and 55% Coors Light and -25% my shooting.
Trust me, I know what I'm doing....

I love IDPA!

#15 User is offline   Carmoney 

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Posted 07 October 2009 - 09:05 PM

Don't forget to credit the binge gambling and lack of sleep, Cliff. That one night you went to bed early nearly cost you the match!
Mike Carmoney
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For high-quality competition revolver action work, click here: Carmonize!

#16 User is offline   snertley 

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Posted 07 October 2009 - 10:17 PM

Bob and NM moonclip holder are both 1st class! :cheers: Even with Cliff's math impaired endorsement. :roflol:
"Changing over to shooting revolver is the natural evolution of things, like learning to walking upright."
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#17 User is offline   cliffwalsh 

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Posted 08 October 2009 - 08:36 PM

View PostCarmoney, on Oct 7 2009, 10:05 PM, said:

Don't forget to credit the binge gambling and lack of sleep, Cliff. That one night you went to bed early nearly cost you the match!



That was close. Good thing I hit the strip club the next night to make up for it.
Trust me, I know what I'm doing....

I love IDPA!

#18 User is offline   R112mercer 

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Posted 09 October 2009 - 03:08 PM

Bob's a great guy and he makes a great product. Now if he could only get a better crimp die...
Rob Vlastelica
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#19 User is offline   71Commander 

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Posted 09 October 2009 - 03:35 PM

I like em. I've bought three of them since March of this year. Got my 1st one for A6 this year. The 2nd one was the fat boy version, which replaced the standard model. I got the 3rd one last week-end at the Ohio sectional. It's the new and improved version of the fat boy.

Hey Bob. No more improvements for a bit. ;)
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#20 User is offline   Patrick Sweeney 

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Posted 09 October 2009 - 03:48 PM

Careful guys, much more gushing and we'll have to organize a group hug.

The last time we did that, someone groped me. Thank you, whoever it was.
Questions answered, 1911 and AR's fixed, photos taken and deadlines met. What else can "Professor Truth B. Quick" do for you?

#21 User is offline   ChrisC 

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Posted 09 October 2009 - 05:11 PM

what happens on the forum... stays on the forum.....

#22 User is offline   atlscrog 

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Posted 10 October 2009 - 06:04 PM

Had the opportunity to have dinner with Bob... he's a great guy and I use his products and will continue to do so.
Scott Rogers

#23 User is offline   shopgun 

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Posted 02 November 2009 - 08:16 AM

Bob has got to be the "dillon" of moonclip holders. Through my own stupidity, i broke off one of the posts. I e-mailed him to ask the price of a replacement kydex. He replied "send it back and I will take care of it". I did and he turned it around in less than a week. No charge, not even for return shipping!!! Thanks Bob, If I ever run into you at a match, beers on me. :cheers:

#24 User is offline   Houngan 

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Posted 02 November 2009 - 11:23 AM

And he replaced a broken holder at the Memphis match for one of the shooters on my squad. Great guy all around.

H.

#25 User is online   Wideload 

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Posted 02 November 2009 - 06:34 PM

View PostHoungan, on Nov 2 2009, 12:23 PM, said:

And he replaced a broken holder at the Memphis match for one of the shooters on my squad. Great guy all around.

H.


That was me with the broken holder and yes, Bob is a great guy!
Getting older by the day and definitely fat. Maybe that explains why I am not getting any faster...

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