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First Dillon Part Failure


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#1 retarmyaviator

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Posted 08 June 2012 - 10:49 AM

I have been reloading on Dillon machines exclusively since 2004 and after God only knows how many thousands of rounds just had my first part failure. Last night I was loading some 9mm on my 650 and I felt something hit me on the face. It turned out to have been the primer system indexing arm spring. The tab on the indexing arm for the spring had broken off allowing the spring to fly off. I have to wear glasses to see to reload but this experience is a good example of why some sort of eye protection should be considered regardless of what brand of machine you are using.

Called Dillon to order a replacement, the rep said this was an unusual failure but it did happen occasionally. Replacement arm and spring being sent with no charge. Folks can say what they want about Dillon but their customer service can't be beat.

Edited by retarmyaviator, 08 June 2012 - 11:00 AM.

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#2 Cotys

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Posted 08 June 2012 - 11:08 AM

Its always good to hear these stories. Makes you glad you invested in a Dillon.

#3 FAZZ

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Posted 08 June 2012 - 03:36 PM

+1 on wearing safety glasses you can never be too careful.




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