This morning I spent 20 minutes waiting on the phone to order a new Patridge front sight for my 627 PC. After explaining a few times which sight I want and that I did not want the one with the gold bead I am fairly convinced we have found the right one in the computer. I give them all my details and credit card infomation - $27ish shipped - so far so good. She said the part was in stock but because they were doing inventory this weekend it would not go out until next week. I politely asked if the part was made to sell and was available to sell, why I needed to wait until after inventory to receive my part? She explained if it was an emergency, I could have it sent out now but if it wasn't I would have to wait till Monday or Tuesday. I told her I didn't know what a gun part order emergency was and that I would like to cancel my order(I did visualize being stuck in the house with zombies swarming around clawing at the windows and me needing a hammer mainspring to get my only firearm functioning - that would be an emergency).
I admit there are times when vendors and manufacturers are unavailable - shot show comes to mind as production comes to a halt many times to support these PR events, but a large operation like SW with a parts and customer service/sales department should never use the logic of "We need to keep this a bit longer so it can be counted before we can sell it" Just my opinion.
I guess I am back to filling the hole in my existing one or getting one from Warren.
Lee
Edited by Mitch_Rapp.45, 20 March 2012 - 11:38 AM.
